Course Summary

From Boss to World Class Leader

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— Results-Oriented Leadership Strategy
for the Frontline Manager —

Develop a high level of talent for leading others
and b
uild high-performance teams
in a sustainable way
by working less

This hands-on program is NOT about theory or memorizing ... but about practicing and getting results.

  • you will learn by doing
  • with built-in accountability
  • and support from a variety of people

This leadership strategy is for Frontline Managers, however, Directors and VPs have also taken advantage of this interactive education.

WHO this is for, and who this is NOT for ... 

It doesn't matter if you live in Argentina, Canada, Nigeria, Denmark, Malaysia, etc.

What matters is this ... 

  • IF results are THE most important for you
  • IF you value Humility, Integrity, and Respect
  • And IF you are open to listening to your direct reports' feedback

THEN ... this leadership strategy is for you.  

Are you ready to learn by doing, and transform yourself? 

If you don't have permission to enter this masterclass yet, get it by clicking the button here below.

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“Your insights are turning me into a superstar leader. Thanks” — Adeniyi Collins: Head Internal Audit — IHS PLC

“This training material is one of the best I know. And all my direct reports have the very same opinion” — Fikadu Deme: Administration Manager — Dangote Group

“I’ve created a much more open communication environment: My direct reports give me feedback, and I can have frank performance conversations without hurting sensibilities. I understand situations that I didn’t in the past, and I am resolving conflicts that I had no idea existed” — Jorge Rodríguez: Operations Manager — Sanden Manufacturing

“Your advice is very clear, practical, and effective!” — Lúcia da Silva Rodriguez MSHR: Communication Manager — World Vision

“One word to describe your style of teaching – MAGICAL” — Prakash Talreja: Administration Manager: Finplan International Institute of Management

“All you create is SO useful, so insightful, and easy to understand” — Jessica Watson: Operations Manager, National Service Programs: BACR  

“I find everything you teach right-on, well said, and simply put" — Peter F. DiGiammarino: Professor, MS in OD: American University 

INTRODUCTION

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Start Here

1st week: BEDROCK

1 Bedrock

 Your Bedrock

  • Since your behavior is the main ingredient in the culture of the team you lead, this first week is all about you.
  • Here you will learn a very simple way to increase your emotional intelligence (EQ).
  • I will also show you the values—translated into specific behavioral language—that build the rock solid foundation from which you will erect sustainable high performance.
Intro
1.1 Introduction
3:01
EQ
1.2 Your Emotional Intelligence
8:03
Values
1.3 Your Values
7:24
Homework
1.4 Mistakes to avoid & Your homework
5:15

2nd week: TRIBE

2 Tribe

Build your Tribe

  • You want your direct reports to be engaged with their work, you want them to be committed to you, and you want them to work as a team.
  • Here you will learn exactly what to do to support them in the most effective way, so that you begin to create the conditions for them to want to bring about their discretionary effort.
Intro
2.1 Introduction
1:57
Know em & Care em
2.2 Know them & Care them
9:26
Big Picture
2.3 Big Picture
2:35
One-On-One
2.4 One-On-One
9:42
Homework
2.5 Mistakes to avoid & Your homework
4:05

3rd week: TRUST

3 Trust

Trust from the ground up

Communication is paramount. I will show you ...

  • Three common and HUGE communication mistakes most managers make
  • How to avoid them
  • How to extinguish misunderstandings
  • How to build commitment during performance conversations
  • And a very simple exercise to help your team to become much more cohesive
Intro
3.1 Introduction
2:50
Comm Resp Pple
3.2 Communication Responsibility Principle
9:06
80:20
3.3 80/20 Communication Principle
6:31
Know Like & Trust
3.4 Know, Like & Trust
7:25
Homework
3.5 Mistakes to avoid & Your homework
3:58

4th week: FEEDBACK

4 Feedback

Multi-directional Feedback

  • Feedback is one of the most effective leadership tools to increase performance.
  • Unfortunately, very few managers use it, and when they use it, they use it wrong, creating unintended consequences.
  • Here you will learn a powerful feedback tool few managers know, together with how to build a fun culture of multi-directional feedback.
Intro
4.1 Introduction
13:53
Positive Feedback
4.2 Positive Feedback
13:52
Constr FeedForward
4.3 Constructive Feedforward
10:05
Multi-Directional Feedback
4.4 Multi-Directional Feedback Culture
7:05
Homework
4.5 Mistakes to avoid & Your homework
3:39

5th week: BOOSTER

5 Perform Booster

Performance Booster

  • Fact: “Results” are THE most important—everything is about results—and performance is the vehicle that makes them possible.
  • With a quick and effective team exercise, you will purposefully increase the performance of the team you lead.
  • Plus, you will learn a principle that will allow you to assess both: how well your team members know each other, and how open the communication environment is within the team you lead.
Intro Red
5.1 Introduction
1:32
Perform Booster
5.2 Performance Booster
8:17
Inter P Congruency
5.3 Interpersonal Congruency
5:50
HWK Red
5.4 Mistakes to avoid & Your homework
3:50

6th week: CONFLICT

6 Team conflict

 From team conflict, to a positive force for change

  • Conflict can potentially destroy your team
  • Here you will learn how to use it as fuel for creativity and innovation 
  • You will also learn how to use it to help you make the best possible team decisions
  • And how to build commitment towards such decisions
Intro Red
6.1 Introduction
1:26
Cognitive Affective
6.2 Cognitive vs. Affective Conflict
4:18
Ground Rules
6.3 Conflict Ground Rules
7:02
Commit Building
6.4 Commitment Building
6:42
HWK Red
6.5 Mistakes to avoid & Your homework
2:48

7th week: ACCOUNTABLE

7 Accountability

Accountability Building

  • Lack of mutual accountability is a universal disability
  • Avoid this trap, and make one of the most powerful forms of mutual accountability part of your team’s culture
  • If you have diligently followed this system up to this point, you are now ready to establish a team culture of mutual accountability—to help you increase your team’s performance even more, so that you are not—yourself—the primary source of accountability.
Intro Red
7.1 Introduction
0:51
Mutual Accountability
7.2 Mutual Accountability
6:58
HWK Red
7.3 Mistakes to avoid & Your homework
4:49

8th week: CULTURE

8 Culture

Culture as a Leadership Tool

  • Most managers wrongly believe that culture is a soft concept floating on the air, difficult to measure, and almost impossible to improve 
  • This is why most managers build their team's culture by inertia 
  • The fact is, culture is a powerful leadership tool IF you know how to use it 
  • Here you will learn how to design the culture of the team you lead, to purposefully increase your team’s performance 
Intro Red
8.1 Introduction
2:06
Determination
8.2 Determination
16:57
Culture Design
8.3 Culture Design
13:09
HWK Red
8.4 Mistakes to avoid & Your homework
4:49

9th week: GOALS

9 Commit in Goal

Commitment in Goal Setting

Three steps:

  1. First, how to identify the most strategic and comprehensive goals.
  2. Second, how to wordsmith them in a way that they are unequivocally crystal-clear.
  3. And third, what it is you need to do to persuade your direct reports to genuinely commit to their individual goals.
Intro Green
9.1 Introduction
2:09
Goal Setting
9.2 Goal Setting
8:57
SMART Goals
9.3 SMART Goals
6:38
Commit Bldg
9.4 Commitment Building in Goal Setting
9:11
HWK
9.5 Mistakes to avoid & Your homework
3:06

10th week: LEADING

10 Lead Perform

Leading Performance

  • Most managers I’ve worked with believe that managing their direct reports’ performance is a complicated task.
  • But here I teach you how to monitor, keep on track, and optimize individual performance—in three simple steps. 
Intro Green
10.1 Introduction
2:06
Monitor
10.2 Monitor Performance
5:01
PIC
10.3 Performance Improvement Conversation
16:32
Control
10.4 Performance Control
12:16
HWK
10.5 Mistakes to avoid & Your homework
6:17

11th week: DEVELOP

11 Employee Develop

Employee Development 

  • If your direct reports aren’t growing, they might become complacent.
  • Here I show you what to do to help your direct reports develop, personally and/or professionally.
  • And if your company uses performance appraisals, I give you fundamental, encompassing, and critical guidelines that—according to my experience—most managers ignore.
Intro Green
11.1 Introduction
1:30
Develop Conversation
11.2 Development Conversation
16:30
Delegate
11.3 Delegation
8:17
PA
11.4 Performance Appraisal
19:42
HWK
11.5 Mistakes to avoid & Your homework
6:07

12th week: PASSION

12 Passion

Leadership is about inspiring others

  • How to go much further ... without working harder.
  • Employees don’t only want a paycheck — they also want meaning and direction.
  • This is where the mission and the vision of your team come into play.
  • You will learn how to craft a mission in order to build passion among your team members for the work they do.
  • You will also learn how to create a vision to help you align your team, and to promote change in the direction you want.
Intro Green
12.1 Introduction
2:03
Mission
12.2 Mission
13:23
Vision
12.3 Vision
8:32
Perform Resp Pple
12.4 Performance Responsibility Principle
10:46
HWK
12.5 Mistakes to avoid & Your homework
4:06

Bonuses / Resources

Bonus_Resource

Throughout this entire training, I will be referencing these "Bonuses/Resources" 

I highly recommend you take a look at them every single time I suggest you consult them, so that you get the FULL benefit from this leadership strategy. 

Be Objective
1) "Performance Facts" Work-File
Soft Competencies
2) Soft Competencies Evaluation
Meeting
3) Meetings
Consequences
4) Consequences
Mentor Coach
5) Mentoring & Coaching
Law
6) The Law
Job Design
7) Job Design
Manager vs Leader
8) Managers vs. Leaders
11:20
Team Leader Competent
9) Team Leadership Principles, Formulas & Competencies

What's next?

Next_Steps

YOUR LEGACY:

  • “Before you are a leader, success is all about growing yourself ... when you become a leader, success is all about growing others” — Jack Welch

Yes ...

Keep growing as a leader AND help your direct reports become world class leaders too, so that you build an unstoppable high performance organization! 

Next Steps
NEXT STEPS: How to keep developing as a leader ...
7:42